Polityka wysyłki

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. Once your order has shipped, you will receive a notification with your delivery details.

Once your order has shipped, you will receive an email containing your tracking number.

Please note: It may take up to 48 hours for the tracking information to become active.

If you do not receive your order within the estimated delivery time, please contact us at:

📧 support@kissbags.com

Please include your name and order number so we can assist you quickly.

We accept returns within 14 days of delivery, provided the item is unused and in its original condition. We will refund the full order amount (excluding original shipping costs).

If your order arrives damaged, please contact us as soon as possible at:

📧 support@kissbags.com

Please include your order number and a photo of the item's condition. Each case is reviewed individually, and we will work to provide you with the best possible solution.

You can contact us at any time at:

📧 support@kissbags.com